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Warranty Policy

Montrell™ Warranty Policy

Our Commitment to Quality

Every Montrell™ timepiece is crafted with exceptional attention to detail and quality standards.

To ensure your complete confidence, all Montrell™ watches are protected by our 12-Month Limited Warranty.

What Is Covered?

Our warranty covers:

✔ Manufacturing defects

✔ Movement malfunctions

✔ Crown defects

✔ Clasp and buckle defects

✔ Internal mechanical issues

What Is Not Covered?

The warranty does not cover:

✘ Normal wear and tear

✘ Scratches on the case, crystal, or bracelet

✘ Water damage caused by misuse

✘ Damage caused by accidents, impacts, or improper handling

✘ Battery replacement

✘ Unauthorized repairs or modifications

How To Submit A Warranty Claim

Simply contact our support team with:

Your order number
Photos or videos of the issue
Brief description of the problem

Our team will review your request within 2–5 business days.

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STATUS DO TEMA:

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